The latest News from GPK Retail Solutions
eCommerce for independent retailers

3 Reasons Why You Need An E-commerce Site

The digital age has changed the face of Australian retail. Tech-savvy, time-poor consumers are increasingly looking for ways to meet their needs better, faster and cheaper.

In retail, delivering the greatest product and service value is even more critical. Customers want a retailer who’s responsive, convenient and able to fulfil their shopping list week in, week out – whether that list contains one item or one hundred.

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HaaS is scalable and cost effective

3 Key Ways Hardware-As-A-Service Helps Your Business

To succeed in today’s technology driven world, Australian businesses are increasingly compelled to improve operational efficiency and over-deliver on value in order to secure a competitive advantage. No matter what size the business, the IT function plays a pivotal role in achieving this. But often the very technology that drives operations is also one of its greatest drains on financial and human resources.

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Store layout heat mapping adds to business intelligence

Real customer insights drive your store success

The modern retail environment is a far cry from that of just a couple of decades ago. The rise of online shopping and social media, along with a growing desire amongst consumers to understand and be understood by brands and businesses, means that many of us now have multiple interactions with a retailer before visiting a physical store.

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Securing your point of sale systems is critical

How Secure Are You? 6 Tips To Make Your POS Safe

Technology adds value to our business world in many ways, helping us work smarter, faster and more efficiently than ever before. It arms retailers incredible customer insights to drive marketing activities, streamlines inventory and stock control and helps optimise staff resources and service delivery. But as retailers embrace all the capabilities today’s point of sale (POS) technology offers, they may also open the door to cyber crimes that could stall or completely disable their business.

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Merlin Mobile payment

3 Key Benefits of Mobile Payments

Today’s retailer faces a rate of change that is unprecedented. Franchises and independent stores vie for the business of increasingly tech savvy and time poor consumers. At the same time, storeowners and managers must stay abreast of local and international trends in order to compete in a global marketplace.

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How to develop an effective strategic partnership

8 Critical Success Factors to an Effective Strategic Partnership

At no point in history has it become more important to understand the phrase, “stick to your knitting.” Although in a rapidly changing world, doing the same thing better won’t necessarily help. Consequently, what ‘knitting’ should you focus on and how might you source the necessary ‘knitting’ capabilities needed? In this editorial we’ll provide you a framework that allows you to develop an approach to understand your motivations and the necessary partnership structures to develop successful outcomes.

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Point of sale and technology retail success

How a strong partnership helps Morgan’s IGA and Supa IGA Dromana succeed

The life lesson goes something like this, “we can’t be experts in everything, so surround yourself with smart people and you will be on the path to success.” Customers are becoming more discerning not only wanting cheaper prices but also an experience that is emotionally satisfying. Competitors are trying to out-compete each other, often through supply chain optimisation and technology driven innovations. However, the increasing pace of technological change creates challenges to keep up with technology driven customer service and operational innovations. The rapid pace of change and competition means you need to be a retail and customer service expert and critically think how you source the right technological skills and capabilities.

To compete effectively requires a strategy of differentiation and innovation as customers continue to pursue price and experience. A key way to achieve this strategy is for business owners to establish partnerships with suppliers who understand their business and competitive environment. This partnership should help them create new value propositions as well as manage core business systems and activities. This was achieved by both Morgan’s IGA and Supa IGA Dromana in partnership with GPK Group, a Victorian headquartered managed services and retail technology solutions provider.

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GPK Retail purchases Retail Application Products (RAPS)

Retail Application Products (RAPS) have always put our customers first and we are now excited to announce the sale of assets to GPK Group Pty Ltd. This announcement is to all our valued customers and loyal partners.

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Merlin ESP Stock System Update – version: 4.1.3.0

GPK Retail is proud to announce the release of Merlin ESP Stock System Update version: 4.1.3.0.
This release is for all users currently utilizing version 3.2.2.0.
Accompanying this update will be a production program CD (marked with the Date and Version number above). To install this update please call GPK Retail and if applicable we will dial in update your systems as required.

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Merlin ESP Stock System Update – version: 3.2.0.0

GPK Retail is proud to announce the release of Merlin ESP Stock System Update version: 3.2.0.0.
This release is for all users currently utilizing version 2.9.4.x.
Accompanying this update will be a production program CD (marked with the Date and Version number above). To install this update please call GPK Retail and if applicable we will dial in update your systems as required.

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