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How to Process a Held Sale

There Are 2 Ways to Process a Held Sale.
• by Scanning the Sale Held Receipt
• Recalling a Held Sale

Scanning the Sale Held Receipt
If a Customer Has a Sale Held Receipt, the Cashier Can Scan the Receipt to Bring Up the Details of the Sale So It Can Be Completed.
1. Make Sure You Are on the Main Screen. (See Below)

2. Scan the Customers Receipt, the Following Message Should Appear. Select Yes (Highlighted Red)

3. the Details of the Sale Should Display. (See Below)

4. Now Click on the Subtotal (Highlighted Red Above) and Process the Sale as Normal. (See Notes on How to Finalise a Sale)

 

Recalling a Held Sale
1. on the Main Menu Screen Select Function. (Highlighted Red)

2. Select Recall Held Sale. (Highlighted Red)

3. a List of All the Held Sales Will Show. (See Below)

4. Select Which Held Sale You Require. (Highlighted Red) You May Need to Use the Arrows to Scroll Up and Down When Searching. (Highlighted Orange)

5. Details of the Recalled Held Sale Will Show. Click Yes. (Highlighted Red)

6. the Details of the Sale Should Display. (See Below)

7. Now Click on the Subtotal (Highlighted Red Above) and Process the Sale as Normal. (See Notes on How to Finalise a Sale)

 Working With Sales