Knowledge Base (General)

Merlin POS

Login | Logout | Security

How to log in, log out and Secure the Till

  1. Logging Onto a Till
  2. Logging Off a Till
  3. Securing Your Cash Drawer

Pricing and Returns

How to Do a Price Check / Enquiry, Discount on an Item, Mark Down an Item and process a Refund / Return.

  1. How to Do a Price Check / Enquiry
  2. How to Do a Discount on an Item
  3. How to Mark Down an Item
  4. How to Do a Return / Refund

Reporting

How to run a Cashier Report and a Station (Till) Report.

  1. How to Run a Cashier Report
  2. How to Run a Station (Till) Report

Working with Accounts

How to Make an Account Payment, Cancel an Account Payment and complete an Account Refund / Return.

  1. How to Make an Account Payment
  2. How to Cancel an Account Payment
  3. How to Do an Account Return / Refund
  4. Customer Discount Contracts

Working with Cash and the Sale Function

How to do a Cash Drawer Count, Cash Pick Up, Cash Loan and work with the No Sale Function.

  1. How to Do a Cash Drawer Count
  2. How to Do a Cash Pickup
  3. How to Do a Cash Loan
  4. No Sale Function

Working with Items

How to Scan, Weigh, Search, add an Item multiple times, Repeat, Remove Items from the Customers list.

  1. How to Scan an Item
  2. How to Weigh an Item
  3. How to Search for an Item
  4. How to Add an Item Multiple Times
  5. How to Repeat an Item
  6. How to Remove an Item From the Customers List

Working with Sales

How to do a Department Sale, Finalise a Sale, Cancel a Sale, Correct an Incorrect Payment Type, Reprint a Reciept, Hold a Sale and Process a Held Sale.

  1. How to Do a Department Sale
  2. How to Finalize a Sale
  3. How to Cancel a Sale
  4. How to Correct an Incorrect Payment Type
  5. How to Reprint a Reciept
  6. How to Hold a Sale
  7. How to Process a Held Sale

Working with Special/Promotions

Working with Specials and Promotions. Including manually adding a Special/Promotion.

Sorry, No Knowledgebase Item Available!