Blog Archives

How to Do a Return / Refund

This Function Can Be Limited So That a Supervisor Has to Authorise a Returned Item.
1. On the Main Menu, Click on the More Button (if Available). (Highlighted Red)

2. Select the Return Button. (Highlighted Red)

3. on the Bottom Left Corner the Next Credit Icon Will Show. (Highlighted Red) This Means the Next Item Scanned or Found and Weighed Will Be Refunded.

4. Scan the Item to Be Returned. The Item Will Show as Normal in the Customer List but the Item Will Have a Minus Next to the Price. (Highlighted Red)

5. Click on the Subtotal Button. (Highlighted Red)

6. Select Cash Refund. (Highlighted Oragne)

7. the Cash Drawer Will Open, a Receipt Will Be Printed and the Screen Will Display the Change to Be Given.

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How to Mark Down an Item

This Function Can Be Limited So That a Supervisor Has to Authorise Any Mark Downs of an Item.
1. Scan the Item With the Barcode Facing Down Across the Scales. The Scales Will Make a Beep Sound and Display the Item on the Screen. (Highlighted Red)

2. Click on the Item. Select Mark Down From the Submenu. (Highlighted Red)

3. Enter in the Amount You Wish to Mark Down the Item by (Highlighted Red). E.g. 60cents and Press Ok. (Highlighted Orange)

4. Select a Reason on Why You Are Marking Down the Item. (Highlighted Red) Note: Different Stores Will Have Different Reasons!

5. the Item Will Show in the Customer List With a Small Description of the Mark Down. (Highlighted Red)

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How to Do a Discount on an Item

This Function Can Be Limited So That a Supervisor Has to Authorise This Discount. There Is 2 Ways of Doing a Discount.
Via the Discount Function or via the Item.
Note: Not All Items Can Be Discounted Depending on How the System Is Setup in the Back Office.

Discount via the Discount Function
1. Scan the Item With the Barcode Facing Down Across the Scales. The Scales Will Make a Beep Sound and Display the Item on the Screen. (Highlighted Red)

2. on the Main Menu, Click on the More Button (if Available). (Highlighted Red)

3. Select the Discount Button. (Highlighted Red)

4. Enter in the Discount Amount (Highlighted Red) You Wish to Apply to the Item. E.g. 5% and Press Ok (Highlighted Orange).

5. This Will Then Apply the Discount to the Item. (Highlighted Red)

Via the Item
1. Scan the Item With the Barcode Facing Down Across the Scales. The Scales Will Make a Beep Sound and Display the Item on the Screen. (Highlighted Red)

2. Click on the Item. Select Discount From the Submenu. (Highlighted Red)

3. Enter in the Discount Amount (Highlighted Red) You Wish to Apply to the Item. E.g. 5% and Press Ok (Highlighted Orange).

4. This Will Then Apply the Discount to the Item. (Highlighted Red)

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How to Do a Price Check / Enquiry

A Price Check / Enquiry Can Be Done in 2 Ways. It Can Be Done by:
• Scanning an Item
• Manually Searching for the Item

Price Check by Scanning an Item
1. on the Main Menu, Click on the More Button (if Available). (Highlighted Red)

2. Select the Price Enquiry Button. (Highlighted Red)

3. This Will Bring Up a Price Enquiry Icon in the Bottom Left of the Screen. (Highlighted Red)

4. Scan the Item You Wish to Have a Price Check on. The Following Screen Will Show With the Item Name and the Price of That Item. (See Below) You Can Accept (Highlighted Red) the Price and It Will Add It to the Customer’s Items List Otherwise Press Cancel.

Price Check by Searching for an Item
1. on the Main Menu, Click on the More Button (if Available). (Highlighted Red)

2. Select the Price Enquiry Button. (Highlighted Red)

3. This Will Bring Up a Price Enquiry Icon in the Bottom Left of the Screen. (Highlighted Red)

4. Click on the More Button Again (if Available). (Highlighted Red)

5. This Will Bring You Back to the Main Screen.

6. Select a Department E.g. Fruit & Veg. That’s Normally Where You Would Find a Banana.(Highlighted Red)

7. on the Following Screen Look for a Banana or the Type of Banana if Needed and Select It. (Highlighted Red)

8. This Will Bring Up the Price of That Item. (Highlighted Orange)
Note: if This Item Is to Be Added to the Customers List, the Item Is Required to Be Weighed as the Extended Value Is $0.00 (Highlighted Red)

9. You Can Place the Item on the Scales to Show the Price of That Weighed Item. (Highlighted Red) to Add the Item to the Customers List Press the Accept Button. (Highlighted Orange)

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