Blog

Taking collaboration to the next level: Microsoft Teams

In today’s information age, communication, connection and content are more accessible than ever before. Social media is no longer a passing trend: its exponential growth and rate of cross-generational adoption is paving the way for stronger community ties worldwide. But it’s also set a new precedent for how businesses communicate. A fact that is now influencing the technology choices of SMEs and corporates looking for better ways to interact, collaborate and drive productivity.

Guest Wi-Fi: The Benefits For You and Your Customers

Today more than ever, meeting your customers’ needs better than your competition is pivotal to commercial success. It’s no longer enough to come up with a new idea and some fancy marketing. Customers want maximum value and service: businesses that don’t deliver, perish. Technology has long played an important role but in the last decade, internet connectivity has become a new baseline.

or retailers, the internet eliminates many barriers to trade but it also meets a much more fundamental human need: connection. Yes, it connects you with your customers, but it also enables them to stay connected to their community. As a spokesperson from Google recently noted, “We don’t go online – we live online”.

Don’t just back up: back up to the Cloud

Cloud technology has paved the way for us to enjoy greater mobility, connectivity and interactivity than ever before. In the retail environment, this has also enabled greater competition, operational improvement and customer satisfaction.

Every day, a growing majority of Australian businesses utilise the cloud. It’s an efficient, economical and secure way to manage email, financials, document storage and more – yet when it comes to backing up their systems and data, numerous business owners still rely on a physical, onsite process.

Why Integration Is Key to Growth: How Microsoft Dynamics Can Grow Your Business

To remain competitive in the Australian marketplace, business owners must not only implement current technology, they must innovate. Systems for streamlining operations, such as Customer Relationship (CRM) and Enterprise Resource Planning (ERP) have grown exponentially in response to this need, but in many businesses they don’t fulfil their potential to drive business growth because they operate independently.

It All Adds Up: Why Integrate Your Accounting with POS?

When it comes to business performance, time is money. Yet there are tasks every retailer must do to keep the wheels turning that aren’t directly income producing. So how can you spend more time and resources working on your business, rather than in it?

Today the solution is increasingly found in the cloud. And two of the most impactful areas this technology can help are your point of sale (POS) system and accounting. Imagine the possibilities if these two systems could be integrated!

3 Reasons Why You Need An E-commerce Site

The digital age has changed the face of Australian retail. Tech-savvy, time-poor consumers are increasingly looking for ways to meet their needs better, faster and cheaper.

In retail, delivering the greatest product and service value is even more critical. Customers want a retailer who’s responsive, convenient and able to fulfil their shopping list week in, week out – whether that list contains one item or one hundred.

3 Key Ways Hardware-As-A-Service Helps Your Business

To succeed in today’s technology driven world, Australian businesses are increasingly compelled to improve operational efficiency and over-deliver on value in order to secure a competitive advantage. No matter what size the business, the IT function plays a pivotal role in achieving this. But often the very technology that drives operations is also one of its greatest drains on financial and human resources.

Real customer insights drive your store success

The modern retail environment is a far cry from that of just a couple of decades ago. The rise of online shopping and social media, along with a growing desire amongst consumers to understand and be understood by brands and businesses, means that many of us now have multiple interactions with a retailer before visiting a physical store.

How Secure Are You? 6 Tips To Make Your POS Safe

Technology adds value to our business world in many ways, helping us work smarter, faster and more efficiently than ever before. It arms retailers incredible customer insights to drive marketing activities, streamlines inventory and stock control and helps optimise staff resources and service delivery. But as retailers embrace all the capabilities today’s point of sale (POS) technology offers, they may also open the door to cyber crimes that could stall or completely disable their business.

3 Key Benefits of Mobile Payments

Today’s retailer faces a rate of change that is unprecedented. Franchises and independent stores vie for the business of increasingly tech savvy and time poor consumers. At the same time, storeowners and managers must stay abreast of local and international trends in order to compete in a global marketplace.